Refund Policy

Thank you for shopping at preciouscastings.com . If you are not entirely satisfied with your purchase, we’re here to help.

Returns

We do not accept returns for casting kits that have been opened or partly utilized. Due to the nature of our products, once the casting kit has been opened and used, we cannot resell it to another customer. Therefore, we cannot offer refunds or returns for opened or partly utilized casting kits, unless they are defective or damaged upon receipt.

Defective or Damaged Items

If you receive a defective or damaged casting kit, please contact us immediately at Contact@preciouscastings.com with details of the product and the defect or damage. We will review your claim and, if applicable, provide a replacement or refund.

Refunds

If you are approved for a refund for a defective or damaged casting kit, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Contact Us

If you have any questions about our Refund Policy, please contact us at Contact@preciouscastings.com.